Terms & Conditions

These Terms & Conditions govern your access to and use of the Xeamova website, marketplace, services and related features.

By browsing our website, creating an account, purchasing a product, selling through Xeamova, or otherwise using our services, you agree to be bound by these terms and any policies referenced within them.

If you are using Xeamova on behalf of another person or organisation, you confirm that you have the authority to accept these terms on their behalf.

Some Xeamova features may require you to create an account. You are responsible for providing accurate and current information.

You are responsible for keeping your login credentials confidential and for activities carried out through your account.

You should notify Xeamova promptly if you believe your account has been accessed without your permission.

You must not create an account using false information, impersonate another person, or create accounts for fraudulent purposes.

Xeamova provides a marketplace where customers can discover and purchase products from participating sellers.

Product descriptions, images, prices, availability and other information are provided for the purpose of helping customers make informed purchasing decisions.

Placing an order does not necessarily mean that the order has been finally accepted. Orders may be reviewed, declined or cancelled where appropriate.

We may correct pricing, product information, availability or other errors where they are discovered.

Prices displayed on Xeamova are shown in the applicable currency and may be updated from time to time.

Payments may be processed through payment providers made available by Xeamova. By initiating a payment, you authorise the applicable payment provider to process the transaction.

You must not use a payment method that you are not authorised to use.

Where a payment has failed, been reversed, disputed or incorrectly processed, Xeamova may investigate the transaction and take appropriate action.

Delivery options, fees and estimated delivery times may vary depending on the product, seller, delivery location and selected delivery method.

Delivery estimates are provided as guidance and may be affected by circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. Incorrect or incomplete delivery details may result in delays or additional delivery arrangements.

Where applicable, customers may be required to provide confirmation or identification when receiving an order.

Returns, refunds and cancellations are subject to the applicable Xeamova policies and the circumstances of the individual order.

Certain products may be excluded from returns or may have specific return requirements.

Customers should report incorrect, damaged, defective or missing items as soon as reasonably possible after delivery.

Refunds, where approved, may be processed through the original payment method or another appropriate method depending on the transaction.

Sellers using Xeamova are responsible for ensuring that their products, descriptions, prices, inventory and other information are accurate and lawful.

Sellers must fulfil accepted orders appropriately and cooperate with customers and Xeamova when resolving legitimate order issues.

Sellers must not list counterfeit, stolen, illegal, dangerous or otherwise prohibited products.

Xeamova may review seller activity, listings and transactions to maintain marketplace quality and protect customers.

Xeamova may suspend, restrict or terminate access to an account where we reasonably believe that the account has violated these terms, applicable policies or applicable law.

We may also take action where necessary to protect customers, sellers, payment systems, our platform or other users from fraud, abuse or security threats.

Termination or suspension does not remove obligations that arose before the account was suspended or terminated.

We work to keep Xeamova available, secure and reliable, but we cannot guarantee that the website or every feature will always be uninterrupted, error-free or available.

Product information is supplied for purchasing purposes and may originate from participating sellers. Customers should review product information carefully before purchasing.

To the extent permitted by applicable law, Xeamova will not be responsible for losses resulting from circumstances outside our reasonable control.

Nothing in these terms is intended to exclude or limit any right or liability that cannot legally be excluded or limited.

Xeamova's branding, logos, website design, software, text, graphics and other original content are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell or commercially exploit Xeamova content without appropriate permission.

Product images and content supplied by sellers may belong to those sellers or their respective rights holders.